ecco - Electronic document storage, retrieval and distribution system.

What is ecco?

ecco is Prime Document’s full electronic document storage, retrieval and distribution system.

What are ecco's typical uses?

ecco is excellent for Credit Control departments for handling incoming queries from customers.

Credit controllers can log into the system and display the invoice in question on their desktop. This enables the credit controllers to view an exact copy of the invoice whilst discussing the query with the client.

In addition to this, the credit controller can print, fax or email the documents. This will help resolve queries within the initial phone call.

e-Billing enables fast delivery of an invoice whilst giving your clients access to their document history in a secure and controlled way. In addition e-Billing will make significant post and material savings.

What are the benefits of ecco?

Reduced post costs
Reduced stationery costs
Peace of mind - fully backed up hosting with data centres in London and Paris
Unlimited but secure user access with no license fee per user
Document hosting for seven years, to conform to legal requirements, or longer if required
Reports on failed or bounced email notifications, thereby ensuring no documents slip through the net
Fully scalable technology - docHarbor currently holds 20 Billion plus documents online, spread over 5000 clients
Global - access from, and delivery to, anywhere in the world so long as internet access is available
Successful and controlled solicitation to e-Billing of your client base. We will provide the systems and communication to ensure a smooth transfer from traditional paper based billing to e-Billing Efficient self administration

clients:

complimentary audit

For a limited period we are offering a complimentary audit service. If your business is currently;

	Printing and posting 30,000 documents monthly or more
	Looking to save money
	Looking to improve existing process

Call 0161 766 5544 and ask for details about our 'complimentary audit' service.

testimonials:

"Prime Document print and despatch our invoices throughout the United Kingdom and the Benelux countries on a daily basis. We find their system to be robust, secure and reliable. Adidas (UK) Ltd feel confident in trusting this key business function to them, thereby allowing us to concentrate on our core business."

Adidas (UK)

case studies

call back enquiry form:

Feel free to ask us any questions. The services we provide can often seem complex and a little technical. It's our job to make sure you are aware of the possibilities. Alternatively call 0161 766 5544 and enquire about our complimentary audit service.