31st July 2017

Payroll Document Management...

electronic document management

Rentokil Initial is one of the largest business services companies in the world, operating in the major economies of Europe, North America, Asia Pacific and Africa.

“A truly outstanding supplier.”

“After switching to their service we instantly saw an improvement in quality cost savings. In-fact we saved money instantly, just on our basic unit cost. Their guidance on merging multiple documents and postal discounts has saved us vast sums over 14 years.”

Tony Frost IT Director

As a business services provider, Rentokil Initial manage an extensive framework of subsidiary organisations, employing over 60,000 people in the UK at any given time.

Employment types range greatly from parttime and temporary workers to executive and management personnel.

Ensuring that all payroll communications are produced and delivered accurately and in a cost efficient manner is therefore of significant importance to their operational success.

So when Rentokil’s management team started to explore options for a payroll production and delivery service, Prime Document’s professional quality, service structure and cost efficient programs caught their eye, fitting perfectly with their wish list.

Impressed with their wealth of experience and knowledge, Rentokil took the decision to appoint Prime Document in 1999 and the account has continued to exceed all expectations and run smoothly ever since.

How the service runs: When receiving monthly payroll data from Rentokil’s administration departments, Prime Document are able to disseminate critical payroll communications in a broad range of formats.

Sensitive pay information is printed and enveloped in secure pressure seal stationary, whilst other employment communications are merged into the same delivery for maximum postal efficiency.

In addition, by providing an on-line alternative for employees, Prime Document are able to further decrease print and mail costs through electronic delivery. This service, aptly titled “e-Pay”, represents considerable savings for Rentokil’s Payroll Bureau.

e-Pay provides Rentokil with instant access to critical payroll data, thus significantly reducing administration time.

e-Pay’s real-time access tracking also means that Rentokil are able to immediately confirm successful receipt of payroll communications. As a safe guard, individuals who are not recorded as collecting their payslips on-line are automatically sent a copy in the post.

All of this process is completely automated providing a slick and efficient document management system for surely one of the most busy Payroll Bureaus in the UK

Customer Benefits

  • Consolidated & Optimised Print Production Runs
  • Maximum Postal Discounts Achieved
  • Multiple Documents Merged To Provide Cost Efficient Single Deliveries
  • Significant Reduction in Admin Costs
  • Postal Cost Reduction Through Switch to On-line Delivery
  • Instant Reporting Interface Guarantees Successful Delivery
  • On-line Archive of P60’s, P45’s, Payslips (Pension, Holidays etc…)
  • Increased Quality & Cost Savings

Services / Solutions

  • script – Printing & Mailing
  • ecco – e-Pay Type of documents

Type of documents

  • Payslips
  • Time-sheets
  • Pensions
  • P60’s, P45’s
  • Employment Communications


  • Over 60,000 payroll documents printed
    and mailed each month


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Open quoteI was recommended to Prime Document by a colleague at another Building Society, and have now undertaken a couple of major mailings with them. From the word go, I have ......

Open quoteAfter switching to their service we instantly saw an improvement in quality cost savings. In-fact we saved money instantly, just on our basic unit cost. Their guidance on merging multiple documents and ......

electronic document management

Open quoteUltimately, they go the extra mile for us. We get fantastic service from them, and although we’re dealing with a lot of different people, it makes us feel very individual....



Payroll Document Management

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