Back

24th June 2014

Prime Document Goes Platinum!...

Clients will know how committed we are to serving them well – but now we’ve won an award to prove it!

In this year’s ISO9001:2008 Customer Satisfaction Survey, Prime Document were presented with a Platinum Award after achieving impressive customer satisfaction scores.

It’s the highest award available and is given to organisations that demonstrate excellence in all areas of customer service.

Financial Director of Prime Document said:

“The achievement of the Diamond Award last year was a tremendous honour. However, our ongoing efforts to deliver even higher standards have paid off with this Platinum Award. It really does demonstrate that customers are the heartbeat of our business.“

In the most recent BenchmarQ audit, all respondents rated Prime Document’s service as ‘very’ or ‘extremely’ professional, easy to deal with and responsive.

They rated highly for knowledge and timely delivery and every respondent said they would recommend Prime Document’s services.

“We wish to express our sincere thanks to all customers who took part in the survey. We appreciate there is no time to rest on our laurels – if we are to maintain this accolade next year we need to maintain our focus on delivering to a consistently high standard for our clients.”

Back

Open quoteFresh to Store uses Prime Document for data processing & output management services. From the project set up phase in 2016 to delivery and ongoing business as usual, in all ......

Open quoteWe have been a client of Prime Document for over 20 years which is, in itself, a testament to how happy we are to work with them. They carry out ......

Open quoteI was recommended to Prime Document by a colleague at another Building Society, and have now undertaken a couple of major mailings with them. From the word go, I have ......

Open quoteAfter switching to their service we instantly saw an improvement in quality cost savings. In-fact we saved money instantly, just on our basic unit cost. Their guidance on merging multiple documents and ......

electronic document management

Open quoteUltimately, they go the extra mile for us. We get fantastic service from them, and although we’re dealing with a lot of different people, it makes us feel very individual....

 

Twitter

 
Prime Document Goes Platinum!
 

© 2017 Company No: 3732738
Unit 3, Park Seventeen, Moss Lane, Whitefield, Manchester, Manchester, M45 8FJ.UK
T: 0161 766 5544   |   F: 0161 766 5599   |   E: info@primedoc.co.uk