Discover what businesses say when working with Prime Document. From discussing the simplicity of our solutions, the business benefits they bring and the ease of our customer service and project management. We want you to hear from our customers first hand.
Take a look at our testimonials and discover even more via our case studies.
“Prime Document is far more customer friendly than our previous provider, allowing us to utilise the product more and achieve greater savings.”
“Overall we have found Prime Document to be professional, attentive, helpful and adaptive to our needs. We’ve found the service to be simple and straightforward. They even took the time to run a training workshop on the Hybrid Mail service for our colleagues to ensure they were all comfortable using it.”
“Prime Document have been business partners with Ayvens since 2008. They have delivered and continue to maintain their products and services with a commitment to always wanting to fully understand the needs of Ayvens.”
“Prime Document have enabled Brammer to provide a vastly improved service for our customers with more professional looking and informative documents and at a considerable cost saving. Prime Document are excellent people to work with who are always ready to help with all our requirements: they are totally positive in their attitude and outlook.”
“It’s always a pleasure to work with Prime Document. The response time is quick and the service is tailored to our requirements. Our annual project is dealt with promptly and the communication is clear throughout. We know our tasks are in safe hands with Prime Document.”
“We have worked with Prime Document for many years and have always been impressed with the quality and speed of service for the mailings they produce for us. The Prime Document team understands our requirements and are very easy to work with, providing a seamless service every year.”
“We saved money instantly, just on our basic unit cost. Their guidance on merging multiple documents and postal discounts has saved us vast sums over 14 years.”
“Very smooth, professional, and focused. As the Senior Procurement Officer for the charity I have a direct link with both new business and existing business within Prime Document and have never had an issue with the communication and efficiency of the colleagues I engage with.”
“Following a successful tender exercise Prime Document was the preferred supplier to help Revenues and Benefits services strengthen their resilience by offering Cheshire East an established and reliable hybrid mail solution. We have developed a strong working relationship with Prime Document during a difficult period, implementing the contract during COVID and developing bespoke functionality for Cheshire East i.e. Signed For, etc.”
“Prime Document’s Hybrid Mail service has meant that we have been able to continue to allow our colleagues to work from home, keeping them safe and protected. Importantly, it has made us more efficient allowing us to spend more time building relationships with our members.”
Since adopting Prime Document’s managed postal service, the portal and desktop print drivers, we’ve significantly streamlined our document handling process and subsequently other related business processes.
The print driver integration makes it simple for our staff to send letters directly from their desktops, and the portal ensures everything we send is fully auditable, with a clear record of documents, dates, and users. The portal itself is simple and straightforward to use, and it’s consistently rated highly by our users for its ease of navigation and functionality.
It’s reduced our time spent on admin tasks, improved delivery consistency, and allowed us to focus more on our core work”
Teachers Building Society needed a solution in place to maintain the quality production and timely distribution of their member communications. Learn how Teachers found a simple and smart Hybrid Mail solution.
Cheshire East Council was managing communications in-house and utilising an outsourced print supplier. The local authority wanted to consolidate processes to create a cost effective solution. Discover their process and solution here.
Get in touch to discuss a solution for your business.
