Building Societies
Digital solutions to put your members first
Building societies have an opportunity to stand out from the market with digital transformation. Combining long standing customer service with digital transformation, can make building societies thrive.
At Prime Document, we work with building societies to show how multichannel, digital solutions can help them transform. From transforming business processes, to enhancing member experience. Building societies have the opportunity to bring their members and business on a digital transformation journey.
Learn how Prime Document’s solutions will transform your building society. Discover our simple and smart opportunities and create the best outcomes for your savers, borrowers and community.
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Simple and smart admin and finance processes for…
How can my Building Society have simple and smart processes?
We know that your priority is your members. To communicate to your members in a way that works for them, means providing a multichannel communication offering. Partner with Prime Document to create a multichannel communication solution. A solution to enhance your member experience and reduce business manual tasks.
With our one-stop shop solution, migrate your documents to our multichannel communications portal. Documents such as mortgage statements, interest rate change notifications and AGM documents. Your communications arrive with your members in seconds via their channel of choice. Whether this is by portal, email, app, and SMS – the choice is theirs.
A multichannel communication portal reduces the time you spend distributing your member communications. Simply upload your data and documents to the portal. We then audit your files and distribute them straight to your members. Your members are notified of new documents, and have the ability to view them via your branded portal. Allowing your members to engage with your building society easier than ever before.
Your portal stores your members’ documents, accessible anytime, anywhere. Therefore reducing customer service enquiries and the time spent re-sending documents.
Our solution exists as an extension to your building society. A solution to enhance your current offering, making your processes simpler and smarter.
Solutions relevant for all communications
Interest Rate Notifications
Mortgage Proposals
AGM Mailings
Annual Billing Statements
Member Communications
Benefits for your building society
- A modern, digital first approach – Be a competitive player in the market with a multichannel, digital offering.
- Give members the choice – portal, email, app, SMS or post. Your members pick their communication channel of choice.
- Integrate into legacy systems – Whether new or legacy systems, our solutions will integrate into yours.
- Reduce costs – Save time and cost and switch from traditional print and post to digital.
- Automated reports – Spend less time creating reports, and more time analysing them.
- Enhance member engagement – Allow your members to self-serve and engage with your business in a way that suits them.
- Improve your CSR – Reduce your paper communications and improve your environmental impact.
- Distribute in any format – From mortgage statements to AGM documents. Your multichannel solution can process and distribute any document, in any format.
Case Studies
Teachers Building Society
Teachers Building Society needed a solution in place to maintain the quality production and timely distribution of their member communications. Learn how Teachers found a simple and smart Hybrid Mail solution.
Hanley Economic Building Society
Serving their members since 1854 means having the time to do so. This is why Hanley Economic Building Society sourced a document distribution solution. Discover their solution via our case study.
Working with Prime Document
Working with us is a true partnership, from our initial discussion to our customer service once you are up and running. We will work with you to create the right solution for your building society and members, and be with you every step of the way.
Quick turnaround
We will create a credible and reliable solution that will allow you to see the business benefits instantly.
Secure and safe
We understand the level of security you need. From data security, to GDPR, UK based tier 3 data centres and our industry leading accreditations prove how secure our systems and processes are.
Cost effective
We invest in technology, our teams and our methods to ensure you have cost effective processes.
Simple and smart
Simple and smart processes are what we are all about. We will make sure our service and processes are simple and smart for you.
Want to make your admin and finance processes simple and smart?
Get in touch to discuss a solution for your business.
