Solutions for your council’s or housing association’s digital first agenda
Local authorities and housing associations have a real opportunity to streamline their processes. With Prime Document, we make processes simple and smart. We create simple and smart processes for local authorities using multichannel solutions. Our multichannel communication solutions transform processes to benefit businesses and the community.
Your organisation can benefit from communication solutions such as our multichannel communications portal, to digitalise your customer documents and to provide your citizens with the options to self-serve and self-pay. You will have the tools to streamline your business processes, enhance your customer experience and accelerate your customer payments.
Sound like a simple and smart solution for you? Find out more about our solutions today and partner with us as a HM Government G-Cloud Supplier supplier.
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Simple and smart admin and finance processes for…
Multichannel Communication Solutions for your council
At Prime Document, we are a trusted partner of local authorities with our one-stop solutions. In line with your council’s digital first agenda, our digital multichannel solutions will transform your business processes, enhance your customer experience and accelerate your citizen’s payments.
By partnering with us, we will work with you to create your own branded multichannel communication portal where you can digitalise all documents and notify your customers of any new communications. Provide your citizens with a customer-centric solution that gives them the choice of how they want to be communicated with – via portal, email, mobile app, SMS and traditional print and post. Our one-stop solutions will help rationalise your supply chain and reduce the time and cost you spend on labour intensive manual tasks.
Start your conversation with us today to create simple and smart administrative, financial and communication processes for your council.
Solutions relevant for all communications
Council tax bills
Landlord communications
NNDR
Benefit notifications
Waste management updates
Benefits for your local authority and community
- Keep your current ecosystems – We’ll help you realise the potential of a multichannel citizen communications solution, that will interface with your current systems such as Capita Civica, Information at Work and Northgate for example.
- Reduce costs – Through a digital communication solution, reduce the cost and time spent on manual communication distribution.
- Give your community the choice – Your members can self-serve, self-pay and choose how they would like to be communicated with – portal, email, mobile app, SMS and post.
- Document solutions for every need – Send your documents to us in any format and any quantity, and then we will process and distribute them for you.
- Digital transformation roadmap – We’ll help your council deliver your digital first agenda.
- Through roadmaps, project management and continuous development of our solutions.
- Free up internal resources – With automated reporting and digital archiving utilised across all departments, less time is spent on manual, repetitive tasks.
- Standardise documents and communications – Improve efficiencies through consolidation by standardising your chosen templates and fixed attachments across your entire council.
- Improve your CSR – Realise the potential of digitalising your documents and how this can positively improve your environmental impact.
Case Study
Cheshire East Council
Cheshire East Council was managing communications in-house and utilising an outsourced print supplier. The local authority wanted to consolidate processes to create a cost effective solution. Find out how the council got on when partnering with Prime Document.
Working with Prime Document
Working with us is a true partnership. From our initial conversation, to our continuous service. we will work with your local authority to create the right solutions and processes for you.
Quick turnaround
We will work with your council to deliver project roadmaps and digital timelines to show you how easily a solution can be set-up and running.
Secure and safe
As a member of the public sector, you want to ensure that your documents and data are in safe hands. Our secure systems include data security, GDPR, UK based tier 3 data centres and our industry leading accreditations.
Cost effective
We want you to see the cost benefits of using our solutions. Therefore, we invest in technology, our teams and our methods so that you don’t have to.
Teams for every department
From Project Management, to Developers, to Solutions Architects we have every team available to work with every department in your council, so that the complete process is simple and smart for you.
Want to make your admin and finance processes simple and smart?
Get in touch to discuss a solution for your business.
