Hybrid Mail

At Prime Document, we use our expertise and customer service excellence to show you how hybrid mail is a simple and smart solution for your business.

What is hybrid mail?

Hybrid mail is a simple and smart way to create and distribute your mail. Hybrid mail exists as an online document distribution solution that reduces the time and cost spent on everyday print and post tasks.

Hybrid mail is a remote service that takes away the effort required to print, frank and post your business documents. Distribute your business mail via electronic or physical delivery, all without having to leave your desk.

Hybrid mail isn’t anything new. But teams working in hybrid roles, combining office time with remote working, more and more businesses are turning to hybrid mail solutions. No longer are employees required to print and post documents from the office or their homes. Instead, the likes of invoices, customer communications and supplier documents are printed and posted via a hybrid mail provider.

Businesses also have the confidence of knowing their documents and data are in safe hands. With secure data storage and transfer, plus minimal data handling, hybrid mail is a secure solution.

Discover even more about hybrid mail’s definition via our blog.

What is hybrid mail?

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How does hybrid mail work?

Hybrid mail works on an online system where you can add the likes of documents, letterheads and your distribution method. All ready for your hybrid mail provider to distribute for you.

Discover a few of many hybrid mail’s features and benefits, and explore just how simple hybrid mail is to use.

Want to learn even more about our hybrid mail process? Take a look at our guided blog for step by step instructions.

Customise your hybrid mail solution for your business needs

Electronic or post

With Prime Document’s hybrid mail solution, you can distribute documents digitally or via print and post.

Electronic – Enter your recipient’s email address and select the sender email address too.
Print and post – Choose from a range of configuration methods to suit your communication needs. From selecting where to place your the envelope window, to your postage choice.
Both – A patient of a doctor’s surgery may need to receive a physical copy of a letter, but the doctor would prefer an email. Simple select print and post for your patient, and CC the doctor so that they receive the same copy by email.

Configuration

Not every one of your business critical documents needs to look exactly the same. Choose from a range of configuration methods to suit each document.

Double sided or single sided – Print either single sided, or opt for a more green solution, by printing double sided.
Colour – Cost-effective black and white, or full colour to make your brand really stand out.
Postage – Second class, first class, recorded etc. Your postal options are endless.
Attachments – Add a bank of attachments to your hybrid mail solution. Your business can then easily send common attachments alongside each document.

Business control

Choose which employees can use hybrid mail and how their system is set up.

User levels – Your hybrid mail solution can be set up with different user levels. Some employees can have more print options than others, as every department may be different.
Validation – You may need to sign off certain business critical documents before they are distributed. Therefore, include a validation check so that you see all documents before we receive them.
Changes – Need to make a change before your document send? Edit and amend any document before 3pm, before their dispatch.

What are benefits of hybrid mail?

Does your business send out regular communication and ad-hoc documents? Then hybrid mail is a simple and smart solution for you and many areas of your business:

Finance – Using hybrid mail can accelerate your invoice to cash time. With a hybrid mail digital solution, securely send your documents straight to your payee.
Customer Services – Distribute customer welcome letters to membership communications. With hybrid mail you reduce the time you spend creating and mailing documents.
Payroll – Still sending out paper payslips? Use hybrid mail to email payslips straight to your staff.
HR – From onboarding documents to pension statements. Your staff receive their files quicker using hybrid mail.
IT – Prime Document’s hybrid mail uses our secure HTTPs connection. Feel confident knowing your business’ data and documents have a full audit trail.

Switch to hybrid mail

Prime Document’s hybrid mail features

All secure via a HTTPs connection

Personalised to suit your business needs

Less than the cost of a 2nd class stamp

Simple and smart processes

simple and smart admin and finance processes

Case Studies

Teachers Building Society

Teachers Building Society needed a solution in place to maintain the quality production and timely distribution of their member communications. Learn how the building society found a simple and smart hybrid mail solution with Prime Document.

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Cheshire East Council

Cheshire East Council was managing communications in-house and utilising an outsourced print supplier. The local authority wanted to consolidate processes to create a cost effective solution. Find out how the council got on when partnering with Prime Document.

Learn more

Hybrid mail with Prime Document

Multichannel business and customer benefits

Communicate easier than ever before

With our communication solutions, you can ensure your business critical documents and communications get to your customers, clients and suppliers quicker than ever before. You also have the confidence of a secure platform so that you’re able to exchange even the most important of information.

Award winning customer service

At Prime Document, we have been awarded the QMS BenchmarQ Diamond Award for outstanding customer service for many successive years. As we believe that working with Prime Document is a partnership, meaning we will be with you every step of the way. From set-up, to implementation to customer service throughout your use.

Providing your business with the right tools

We create solutions to streamline business admin and finance processes for businesses of any size or location. From our initial conversation, we will ensure a solution is tailored to exactly what your business needs, so that you have the right tools from the get go.

Want to make your admin and finance processes simple and smart?

Get in touch to discuss a solution for your business.

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