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Mark Hetem
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Mark Hetem2025-11-10 09:00:432025-11-11 13:43:31Why Building Societies should be focusing on digital transformation1. Rising Raw Material Costs
European paper mills depend heavily on pulp sourced both domestically and from Scandinavia and South America. Pulp prices have risen sharply since late 2024, driven by constrained forestry output, stricter logging quotas, and higher transport costs. Recycled pulp, vital for the uncoated offset and white offset grades used in billing paper, is also more expensive. Declines in wastepaper collection volumes in the UK and mainland Europe have created feedstock shortages that ripple down to mill pricing.
2. Energy Costs: The Silent Price Multiplier
Paper production remains one of the most energy-intensive manufacturing sectors. Despite some moderation in energy markets since the 2022–2023 crisis, European mills continue to face above-average electricity and gas prices. In the UK, energy contracts negotiated at the height of volatility are still pushing up mill operating costs. With steam, drying, and chemical processing accounting for a significant share of total costs, energy remains a stubborn inflationary force on paper prices.
3. Capacity Cuts and Supply Tightness
Across Europe, several mills producing uncoated and lightweight coated grades, the types used for transactional mail, bank statements, and business correspondence, have reduced or repurposed capacity toward packaging materials. These strategic shifts are responding to booming e-commerce and packaging demand, but they leave the market for communication-grade papers undersupplied. With fewer mills competing, pricing power has consolidated among remaining producers.
4. Logistics, Labour, and Inflationary Ripples
Haulage and freight costs have stabilised but remain well above pre-pandemic levels. Brexit-related border friction continues to add administrative and logistical costs for UK importers sourcing paper from continental Europe. Additionally, rising labour costs across EU manufacturing and transport sectors are contributing to broader cost inflation throughout the supply chain.
5. Environmental and Regulatory Pressures
Sustainability goals are reshaping the paper landscape. Mills must comply with tightening EU carbon-emissions rules, water-use restrictions, and waste management standards. Many are investing in cleaner boilers, bioenergy systems, and recycling facilities. While good for long-term environmental health, these capital investments add near-term cost pressure. Certification schemes such as FSC and PEFC are now a baseline requirement for most commercial buyers, further adding to compliance overheads.
6. Demand Shifts: From Print to Packaging
Although demand for print and mail paper remains steady among critical sectors, utilities, financial services, and local authorities, overall market consumption continues to decline. Mills are responding by consolidating production, running fewer machines, and focusing on higher-margin segments. Ironically, this efficiency drive keeps supply tight and pricing firm for the grades still required for transactional printing.
A UK and European Snapshot
In early 2025, several European paper manufacturers, including UPM, Mondi, and Navigator, announced price increases of 6–10% for uncoated woodfree grades. UK distributors have passed through similar adjustments, citing higher pulp, energy, and logistics costs. Containerboard and packaging papers are rising faster, but even traditional communication papers are trending upward quarter-on-quarter.
The Bottom Line
In the UK and across Europe, paper used for bills, statements, and official letters is getting more expensive because every input cost is under pressure, from pulp to power to people. Environmental compliance and reduced mill capacity have made the supply chain leaner but less flexible.
The outlook for 2025 suggests modest further increases before stabilisation toward the end of the year. Businesses dependent on large-scale print runs should plan ahead: secure supply contracts early, review print efficiency, and explore digital optimisation where practical.
What does this mean for businesses?
Businesses need to look at their paper and print activities and analyse how they can combat the current challenges. Should businesses pass the costs onto the customer, should they absorb the costs or should they spend more of their time sourcing the right paper supplier?
Businesses already spend a great deal of time on in-house document and communication processes. From creating and distributing communications, managing print and post rooms to spending time maintaining print machines. Sourcing low-cost, reliable paper suppliers only adds to these tasks.
Businesses need to find a more cost-effective, secure solution. Businesses have an opportunity to look at an outsourced solution that will save them time, resources and money.
What is the solution?
Outsourcing your print and post
Outsourcing document creation and distribution to a document distributor combats many of the current challenges.
Your outsourced document distributor provider will work on economies of scale. They will print many jobs at once, meaning they can buy print materials in large bulks. This reduces the cost of print materials for each individual business. Plus, your provider will be the expert in sourcing the most cost-effective and quality print materials, therefore providing your business with the confidence that you are getting the best deal.
However, even though outsourcing your print and post is a more cost-effective and efficient solution, there is an even simpler and smarter solution. Digital document distribution.
Digital distribution
Digital document distribution reduces a lot of business tasks. For example, no more sourcing paper and no more maintaining print equipment. But digital document distribution also provides many business benefits:
Data audits and validation
Your provider will audit and validate your data, therefore reducing document and communication mistakes.
Audit trails
View when your document has been sent, opened and viewed via automatic reports.
Secure storage
Store your documents via secure digital folders for your business and customers to access at any time.
Choice of distribution channel
Choose to distribute by email, app, SMS or your own branded portal.
Accessible anywhere at any time
All your business needs is a computer and an internet connection to distribute your documents and communications.
Digital document distribution transforms business processes and improves operational efficiency. Spend less time on document distribution tasks and enjoy quick distribution and automated processes.
If you’re thinking about transitioning to digital documents, rest assured that options are available for your business and customers. Choose which customers receive a digital document, or traditional print and post. Or choose which distribution channel per document.
Learn more about digital document distribution via our Understanding Digital Document Distribution blog.
Combat paper price increases by working with Prime Document
We work with many businesses creating efficient and cost-effective document distribution processes. Whether these are digital or physical documents and communications.
Using our advanced print technology and mail consolidator means printing and distributing your physical communications in a cost-effective and efficient manner. Plus, with our business continuity and information security ISO accreditations, your business has the confidence that your documents and communications will reach your customers via secure and compliant processes.
And for those transitioning to digital document distribution, we have the solution. Our multichannel communication platform streamlines digital document processes. Transfer your raw data and document template and we will simply do the rest for you. Benefit from audit trails, automated reporting, multichannel communication channels and even added features such as chatbots, FAQs and payment integration.
Learn more about our solutions and discover the options available for your business.
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