Entries by Mark Hetem

Document Distribution System: A Guide for UK Organisations

Description A guide for UK organisations on what a document distribution system is, how it works alongside or independently of document management software, and how to choose the right solution for physical and digital document delivery. Document Distribution System: A Guide for UK Organisations Most organisations understand document management. They use systems to store, organise, […]

Consolidating Mail Operations with Hybrid Mail: A Guide for UK Organisations

Description A practical guide for UK organisations on how to consolidate mail operations using hybrid mail, covering cost savings, workflow efficiency, and multichannel delivery from a single managed platform. Consolidating Mail Operations with Hybrid Mail: A Guide for UK Organisations Many UK organisations run their outbound mail in fragments. One team prints in-house. Another uses […]

Hybrid Mail Platform: A Guide for UK Organisations

TL;DR A hybrid mail platform is the software layer that sits between your organisation and its outbound document communications. It receives documents from your teams or systems, manages delivery channel selection, routes items for print-and-post or digital delivery, and provides reporting and audit capability. Choosing the right platform, with the right integration options and access […]

Hybrid Mail for Healthcare: A Guide for UK Health Insurers and Healthcare Organisations

TL;DR Private health insurers, occupational health providers, and healthcare management organisations in the UK send high volumes of member and customer communications every month: policy documents, renewal notices, claim correspondence, and regulatory disclosures. A hybrid mail service allows these organisations to manage outbound print-and-post and digital delivery from a single platform, reducing costs, eliminating in-house […]

Hybrid Mail Service: A Guide for UK Organisations

TL;DR A hybrid mail service allows UK organisations to create documents digitally and have them printed, enveloped, and posted by an outsourced provider, or delivered electronically, without any in-house print room required. It reduces mailing costs, eliminates manual handling, and scales with your communication volumes. For organisations sending anything from 50 to 50,000 documents a […]

E-Invoicing Rules: A Guide for UK Businesses

E-invoicing will become mandatory for all UK VAT-registered businesses from April 2029, covering both B2B and B2G transactions. This guide explains the current rules, what the 2029 mandate requires, what it means for regulated sectors, and the practical steps organisations should take now to prepare.

Document Mailing Services: A Guide for UK Organisations

A document mailing service manages the production and postal delivery of your organisation’s outbound correspondence on your behalf. This guide covers how the service works, which UK sectors use it, what the 2025 Royal Mail reforms mean for in-house mailing, and what to look for in a provider.

Hybrid Mail Solutions: A Guide for UK Organisations

A hybrid mail solution is a managed service that handles the production and delivery of physical and digital correspondence on behalf of your organisation. This guide explains what makes up a complete hybrid mail solution, who uses one, and what UK organisations should look for when evaluating providers.