Entries by Mark Hetem

Consolidating Mail Operations with Hybrid Mail: A Guide for UK Organisations

Description A practical guide for UK organisations on how to consolidate mail operations using hybrid mail, covering cost savings, workflow efficiency, and multichannel delivery from a single managed platform. Consolidating Mail Operations with Hybrid Mail: A Guide for UK Organisations Many UK organisations run their outbound mail in fragments. One team prints in-house. Another uses […]

Hybrid Mail Platform: A Guide for UK Organisations

TL;DR A hybrid mail platform is the software layer that sits between your organisation and its outbound document communications. It receives documents from your teams or systems, manages delivery channel selection, routes items for print-and-post or digital delivery, and provides reporting and audit capability. Choosing the right platform, with the right integration options and access […]

Hybrid Mail for Healthcare: A Guide for UK Health Insurers and Healthcare Organisations

TL;DR Private health insurers, occupational health providers, and healthcare management organisations in the UK send high volumes of member and customer communications every month: policy documents, renewal notices, claim correspondence, and regulatory disclosures. A hybrid mail service allows these organisations to manage outbound print-and-post and digital delivery from a single platform, reducing costs, eliminating in-house […]

Hybrid Mail Service: A Guide for UK Organisations

Hybrid Mail Service: A Guide for UK Organisations Executive Summary A managed hybrid mail service enables UK businesses, financial institutions, and public sector bodies to create outbound correspondence digitally and distribute it through physical mail, secure email, SMS, or online portals without maintaining an in-house print room. For organisations sending between 50 and 50,000 documents […]

Document Mailing Services: A Guide for UK Organisations

A document mailing service manages the production and postal delivery of your organisation’s outbound correspondence on your behalf. This guide covers how the service works, which UK sectors use it, what the 2025 Royal Mail reforms mean for in-house mailing, and what to look for in a provider.